The challenge
Dana Birch, Former Personal Property Director for Gordon County, Georgia, had been working in property assessment for 40 years. And until recently, her team didn’t have a digital time-saving tool for finding businesses. The staff frequently had to return to the office to verify information, find businesses, or check if a business was already on the digest. Not having a digital system meant the team had a limit to how much ground they could manually cover in a day, resulting in lost productivity for their county.
The solution
Gordon County demonstrated the importance of using Schneider Geospatial’s platform to help with streamlining. The county now has full access to business information on the go, from their cars and businesses, so they no longer need to make meaningless trips back and forth to the office. Previously, if the county went to a retail complex with multiple businesses, they’d have to get the files for all businesses and then go back to the office to finish up the paperwork. Today, using Schneider Geospatial’s platform, they now have all the files at their fingertips, which they can access on the go.
The impact
Using the platform has resulted in significant time and money savings for Gordon County due to less back-and-forth to and from the office. Additionally, Dana underscored all the new business the tool allowed, saying: "We doubled our amount of productivity in a week." The county also appreciates the simplicity of the tool — having used it across counties, it was easy for Gordon County to pick up and start using without a large learning curve.
Today, Gordon County is able to:
- Locate and verify businesses in real time, without having to return to the office
- Streamline daily operations and double the output with fewer disruptions
- Decrease menial and time-consuming tasks and replace them with the use of a simple, easy tool
Before, we were carrying paper files to outlet malls and strip centers. Now it’s all online, and we can do more in a day than ever before.- Dana Birch
It’s an easy tool, and it’s one of the few tools that you can go from county to county.- Dana Birch
The experience of Gordon County shows how bringing personal property into a GIS-powered system can help increase efficiency and eliminate outdated processes. If your county is looking to modernize personal property assessments, get in touch with the Schneider Geospatial team to schedule a demo.
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