Schneider Geospatial offers a wide range of support packages to fit every organization’s needs and budget.
Beginning with a comprehensive phone and remote access support package and ending with our popular insourcing engagements, Schneider Geospatial is sure to have a package that fits your organization.
All of our packages include unlimited phone and remote access support. Our system supports nearly half a billion requests for local government and GIS related information every year We utilize the world's #1 customer service solution "service cloud" to manage all support cases allowing 24/7 customer access with personalized customer care.
The core features are bundled with annual data-tune ups, training, and on-site support days to create a complete solution to fit your exact needs.
Staffed in Schneider Geospatial offices in multiple states, our support team is entirely made up of Schneider Geospatial staff (no contractors) with a wide range of backgrounds and experiences. They are augmented by our extended staff of Conversion Technicians, GIS Specialists, Project Managers, and Developers you work with on a regular basis.